Numbers can help you find errors and guide you in finding solutions. In this video, Eddie Davilla walks you through the basics of Six Sigma and explains how it can help you develop the right numbers.
- One of the quality management programs … that is held in the highest esteem … is the Six Sigma program. … Six Sigma is made of a series of techniques … and tools aimed at improving business processes … and ultimately eliminating defects. … In fact, one of the most common numbers associated … with the Six Sigma program is 3.4 defects. … What's that? … That is the maximum number of defects Six Sigma aims … to produce per one million units. … 3.4 defects per one million opportunities. … It sounds amazing … but that's what Six Sigma certified managers work for. … How do they work to accomplish such a feat? … Well, one of the most popular aspects of Six Sigma … is the five-step improvement methodology. … Most people like to refer to it … by its acronym D-M-A-I-C, DMAIC. … Not exactly a poetic acronym … but many will swear by its effectiveness. … So, what does it stand for? … D stands for define the system. … What are you doing? … Why are you doing it? … What's the goal? … M, measure. … Where are you today? …
- Understanding operations management
- Making key inventory decisions
- Balancing holding costs and ordering costs
- Choosing a production strategy and facility layout
- Managing waiting-line systems
- Defining quality and improving quality
- Managing business processes
Skill Level Intermediate
1. Introduction to Operations
2. Managing Inventory Basics
3. Making Products and Services
4. Managing Waiting Lines Basics
5. Quality Control Basics
6. Operations at the Office
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