From the course: Supply Chain Foundations (2014)

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Choose a supplier

Choose a supplier

From the course: Supply Chain Foundations (2014)

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Choose a supplier

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- Let's say you work for one of the finest restaurants in the city. Customers love your restaurant because of the fresh, locally sourced organic ingredients. They come to you, not because the prices are low, but because they want something that tastes great and fits their values. As a Procurement Executive, for the restaurant your job is to find suppliers. What are you looking for in your supplier? The typical knee-jerk reaction is to say low-cost but if you just went with the lowest cost, would you be working to make the customer happy? Probably not. When you go out and find suppliers, you need to remember those ingredients aren't being bought for the owner or even the Chef, they are being purchased to make the customer happy. When they come to your restaurant, the customer wants consistent-tasting meals made with high-quality ingredients. They want meals that are available whenever they come to your restaurant. Customers don't want to hear that certain menu items are not available…

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