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Charlene Li: Listen at scale

Charlene Li: Listen at scale: Leading Virtually: Vulnerability and Presence when Working from Home
Charlene Li: Listen at scale: Leading Virtually: Vulnerability and Presence when Working from Home

For leaders, one of the most powerful uses of social media and big data is the ability to listen at scale—to hear in real time what customers, employees, and other specific groups are saying about the things that matter to your business. However, if used unwisely, these tools can yield an endless stream of meaningless information. In this video, Charlene Li discusses how to carefully hone in on your key audience and listen to the people most important to reaching your goals.

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Skill Level Beginner
27m 40s
Duration
859
Views
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Skills covered in this course
Business Leadership

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