From the course: Delivering Employee Feedback
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Characteristics of effective feedback
From the course: Delivering Employee Feedback
Characteristics of effective feedback
- Feedback is simple, right? You just share your thoughts about someone's performance. It doesn't sound complex, but it can be. So, do your best to follow these guidelines to be certain others hear you, understand you, and feel motivated to use your feedback. First, I want you to remember that all useful feedback is specific, not general. For example, don't say, I think you can run meetings more efficiently; when you really mean, don't let others seize your agenda. Specificity helps them hear you and makes your words actionable. Next, strive to make all feedback descriptive and helpful, not evaluative and punitive. For instance, instead of saying, that meeting was poorly run, wasn't it? You could say, well, that ran long, and we still aren't done. Next time, think about using an agenda and intervening when people get us sidetracked, okay? If you're descriptive and helpful, you've moved past simple evaluation, towards good coaching. Great feedback is also personally owned. That means…
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