Changing how we change

- There are two ways to think about change that will completely alter our approach. The first, is to start the way you mean to finish. So if you're trying to get away from bureaucracy and create an agile, adaptive, human, responsive culture, then you can't do change in a bureaucratic way. You can't do change through Gantt charts and plans and target dates and expected behaviors because that's treating the organization like a complicated system when we know that it's not. Instead, we honor the inherent complexity by saying yeah, how do we want to finish? We want to be agile, then let's do this in an agile way, iteratively finding our way as we go. We want to be more human, let's actually talk to people. Let's involve them, let's respect them. Which brings me to my second point. The change we need is not occasional and disruptive and top down, it's continuous and participatory. Continuous participatory change means that we're going to be doing change all the time in every team at every level, in ways big and small that make it second nature, that make it part of the way we work. We're changing, we're working in the business and on the business all the time. And it's participatory because we're not doing change to them, we're doing change with each other. We're doing change within the team. What's stopping you from doing the best work of your life and what are you willing to do to find your way to the next?