From the course: Managing and Working with a Technical Team for Nontechnical Professionals

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Challenges of managing a technical team

Challenges of managing a technical team

From the course: Managing and Working with a Technical Team for Nontechnical Professionals

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Challenges of managing a technical team

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- I think there are two major challenges lurking for the nontechnical manager of a tech team. Obvious challenge number one is just establishing your credibility as a manager. Now, in part, this is dependent on your understanding what your role is. As we just discussed, the manager is responsible for making sure the work gets done, not doing the work. Explain that to the team, and let them know that you're there to help them by removing obstacles and getting resources. I also don't see anything wrong with freely admitting that the technical details are beyond your scope of experience, so you'll need their help in learning the parts you'll need to know to understand their issues. People respond well to honesty generally. If you admit that you don't know something, your team will most likely jump in to try and help you understand, and people catch on to bluffing pretty fast, too. If you walk into a group pretending to know it all, you're going to expose yourself as a phony in short…

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