From the course: Program Management Foundations (2019)
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Carrying out the transition
From the course: Program Management Foundations (2019)
Carrying out the transition
- Transition is that awkward period of time when the project has delivered its outputs and the business units are trying to come to grips with the new ways of working. It's an unsettling time for the business unit and it needs to be handled correctly to ensure that the change sticks and the desired outcomes and benefits are achieved. The business change managers play a vital role during this stage. After all, it's their business units that are receiving the changes. They will have already prepared them for the change and must now ensure transition happens smoothly with minimal disruption. That's far trickier than it sounds. So let's take a look at what's involved in introducing a change into the business unit. First, the senior responsible earner will need to approve the release of the product from the project into the operational environment. And then, just before the project is ready to deliver, the business change manager will confirm the delivery date and make sure support…
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