From the course: Interview Tips for Sales Professionals
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Candidate answer and feedback
From the course: Interview Tips for Sales Professionals
Candidate answer and feedback
- [Announcer] How might you answer the pricing pushback question in an interview? Here's a quick example and I'll be right back in a minute. - A few months ago I had to navigate this exact scenario. A client whose account I had been managing for six years called out to me out of the blue and told me that our payroll software was too expensive and they were thinking about finding another solution. I'm not going to lie, I panicked a little bit but I wasn't about to let her see me sweat. Instead, I listened calmly to what she had to say and I quickly collected my thoughts and asked if we could explore the specifics of the situation. What I found out is that the company had recently laid off about a hundred people including five in the payroll department. So I started wondering if the call might have had something to do with that. So as I probed, I realized it probably did! Not only were they short-staffed, but the HR…
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