From the course: How to Inspire and Develop Your Direct Reports

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Call people up, not out

Call people up, not out

- [Pete] Do you have any additional perspectives in terms of how to support well and challenge well? - [Interviewee] It's a small axiom. Pete, I want you to learn, or let's just say all the listeners. Everyone listening, I want you to learn how to call people up, not out. Call people up, not out. That means basically that they know that you're for them. You're going to basically call them up to who they are, not call them out on what they did. An example of that with my kids. It works great with kids, it works great with teammates. But to go, my daughter, really quick story. She just told me that she wanted to be a leader at the beginning of this year. She's a junior in high school. "I want to be one of the leaders of our school. "And I think I can add a lot of value." Like, "Okay, how are you going to do that?" Well, then a week later, some of our best friends call us. And they found a video on their Nest video from…

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