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Building your empathy muscle in sales

Building your empathy muscle in sales: Soft Skills for Sales Professionals
Building your empathy muscle in sales: Soft Skills for Sales Professionals

If you can put yourself in your customer’s shoes, then you can sell in a way that feels comfortable for them and actually start to build a relationship. In this video, learn tips on how to demonstrate empathy for your customers.In addition, watch a role play in which a sales consultant uses one of these empathy-building techniques.

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Skill Level Intermediate
1h 6m
Duration
44,792
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