From the course: Management Foundations
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Building working relationships
- As a manager, you need to build solid working relationships with your team members, not to make friends, but to improve communication and build trust and improve employee retention and generally make work easier and more enjoyable. After all, wouldn't you rather follow someone that you know and like than someone that you don't? When leading workshops, I sometimes have two people who have just met find something they have in common that's unusual or distinct, and just give them two or three minutes to do that. After the exercise is over, I've often heard sentiments like this. In some ways, "I feel I know this person better "than people I've worked with for three years." Three minutes versus three years. Now, in three minutes participants don't know someone's life story, but they do learn some important things about things that matter to the other person. And while they haven't built a friendship in three minutes, they…
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