Skill Level Beginner
- All of a sudden my mouth was dry. My palms were sweaty, and suddenly I felt a twinge of pain in the pit of my stomach. I felt like I was melting down in front of everyone. Even though I'd prepared, and practiced, and over-prepared, suddenly my brain couldn't remember any part of my opening speech. It was my first training in front of a company with 50 fixed eyeballs on me. So you've been tasked with creating a training program, congratulations. Somebody knows that you have what it takes to make this a success and trusts you with the job. What if there was a blueprint that you could use to create an amazing training in any subject at any time? So you could deliver it with confidence. I'm David Brownlee, author of "Rockstar Service. Rockstar Profits." and CEO of the Brownlee Group training company. Over the last several years I've been honored to create trainings for small businesses to large Fortune 500 companies. In this course I'm going to give you a quick-start guide to help you create your own training. Along the way I'll share strategies, tips, and real-world examples. So if you're ready, let's rock.