Powerful language choices boost credibility. Learn to ditch hedges and modifiers and to load up on evidence in this video.
- Julian Treasure, sound and communication expert…and five time TED speaker, reminds us that the human voice…is the most powerful sound in the world.…It's the only one that can start a war or say I love you.…And yet many people have the experience…that when they speak, people don't listen to them.…Let's listen to a conversation between Paul and Janet.…As you watch, listen for some common vocal habits…that will cost Paul trustworthy points.…
- So, okay, that just leaves the conference proposals.…- Right.…- We finished the draft, and it's, uh, pretty solid?…- The analysis is comprehensive.…Our research was on point.…- But we, like, went way over on the allotted word count.…- It'll take some serious editing to get it under 500 words.…- (sighs) I know, but I was thinking…we could combine the timeline section with background…and cut out the whole paragraph on historical trends,…because the request for proposals didn't even ask for that.…
- Well, what did you notice?…How about Paul's upspeak?…Upspeak is a tendency to lift our pitch…
- List the two criteria people use to evaluate trustworthiness.
- Recognize the impact of unintentional bias on trust.
- Identify the five predictors of trust.
- Choose a tactful way to share accomplishments that builds perception of competence.
- Contrast ways a shared-space team and a virtual team build trust differently.
- Break down the components of a trust-rebuilding apology.