From the course: Empathy Tips for HR Professionals

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Benefits from empathy at work

Benefits from empathy at work

From the course: Empathy Tips for HR Professionals

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Benefits from empathy at work

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- You might have already sensed not to bother your boss about vacation matters on a busy Monday morning. You saw the reaction when a coworker did that. Or that they're most open to providing help over lunch, which is when they invited you to raise issues last time. If these sound familiar, you are already benefiting from using your empathy skills to communicate more effectively with your manager. You're deliberately tuning into their frame of mind and thinking about what they're going through so you can optimize your timing, approach, and tone. The good news is there is much more you can do to benefit from the positive effects of using empathy skills for all your interactions. Make it a habit to connect with personal context. Understand more about your manager's situation, how they see the world, and their background. You can discover what makes them tick, what their needs and strengths are, as well as developing more…

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