From the course: The Secrets to Success at Work
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Become an excellent and active listener
From the course: The Secrets to Success at Work
Become an excellent and active listener
- How do you feel when a colleague isn't listening to you? I'm sure you become really upset when you're trying to make an important point or seek their understanding, and they don't even seem to care. And I'm certain others will feel the same way when you're not actively listening to them. They're left feeling you don't value what they're trying to say. Active listening is being fully present and aware in any conversation or meeting. This is an essential tool for your career success, and by mastering the art of listening, you'll improve the quality of all of your communication, and, as a result, you'll develop deeper relationships with everyone you work with. In the past, I used to listen to other people really badly. I had some terrible habits such as cutting people off mid-sentence, changing the subject, and even looking at my phone as they spoke to me. As a result, I struggled to achieve my work goals and to create…
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