In this video, learn about six destructive conflict behaviors. Avoiding the use of these destructive behaviors can prevent conflicts from escalating.
- We've looked at the importance … of using constructive conflict behaviors … when engaging in discussions with others. … These behaviors help participants learn more about the issue … and develop strategies for resolving it. … It's just as important to avoid … using destructive behaviors during a conflict. … In this video, we'll describe destructive behaviors, … review why they complicate conflict management, … and create a plan for avoiding their use. … First, destructive behaviors stem … from our fight or flight survival instincts. … The fight response finds expression in behaviors … like trying to defeat the others, … showing anger, demeaning others, and getting even. … The flight response shows up in avoidance behaviors … and in situations where we give in to others. … The destructive behaviors are typically driven … by negative emotions. … When people are angry, they turn to fight responses. … When they're anxious or afraid, they use flight responses. … In both cases, people can default …
Skill Level Intermediate
1. Understanding Conflict
2. Managing Your Emotions
3. Engaging Others Instructively
Help others resolve conflict2m 13s
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