From the course: Empathy for Sales Professionals
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Adopting key empathy habits
From the course: Empathy for Sales Professionals
Adopting key empathy habits
- In financial services, client acquisition and ongoing retention are far from easy. Many communications and connections are monitored and limited by regulation. Every short interaction needs to be maximized. Every opportunity matters. Every second counts. Focused research, targeted outreach, warm leads, highly directed conversations, and seamless backend support combined to help sales professionals break through the competitive noise establish credibility, convert prospects into clients, and carefully manage, support, and maintain relationships. How can you integrate empathy into your sales process? How can you get the benefits and improve conversions? You can break down the application of empathy into three simple and practical steps, think, feel, and act, and incorporate these elements into your sales approach and routines. They are relevant for every phase of the process. The first step is making a conscious…
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