In this video, learn how distance can negatively influence your global project and discover how you can learn the the role of IT in improving communication.
- Distance affects global project teams…when physical separation creates…a gap between human players,…making critical connections more difficult.…In addition, time zones make it challenging…for everyone to be available on a virtual call…when some team players are just beginning the work day…while others have already put in 10 or 12 hours of work.…Since distance is a factor that won't go away,…here are some ideas…that can help reduce its negative impact.…First, acknowledge that physical distance…often creates a parallel human distance…between team members.…
You'll see this when team members think and behave…in an us-and-them way.…This mindset contributes to misunderstandings…because we tend to care little…about being clear and unambiguous…with someone we feel is separate from us.…When you hear, "Those guys,"…remind everyone they are part of the same team,…and how we really depend on those guys to be successful.…Then create the expectation…that everyone make a dedicated effort…to ensure we are all on the same page.…
- Recall how agreeing on a common language improves communication between global team members.
- Recognize the importance of a technical language skill level that includes relevant business vocabulary and terms.
- Explore how to correlate successful interactions with trust and respect.
- Identify obstacles to clear global communication including time zones, culture, and physical distance.
- Recall how to implement role clarity so that every team member understands their responsibilities.
- Review how the development of strong unambiguous commitments helps drive accountability.
- Explore how a one-team culture aligns everyone on the global team.
- Recognize the signs of a continuous improvement mindset in your global team.