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Acting on feedback

Acting on feedback: Customer Service: Managing Customer Feedback
Acting on feedback: Customer Service: Managing Customer Feedback

Discuss the many choices you will have when interpreting feedback and deciding which actions to take. Identify key considerations when prioritizing customer initiatives, including safety, frequency, innovation, customer segment, prevention, and others.

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Skill Level Appropriate for all
54m 3s
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Skills covered in this course
Business Business Skills

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