In this video, learn how you are responsible as a native English speaker to reduce misunderstandings and also how you want to become aware of speed, accents, and idioms.
- Not too long ago, we had our Spanish…and German project teams on a conference call…and we needed to get them to grasp the urgency…of the tasks they needed to get done.…My project manager told them, I don't care…if you have to jump through hoops…and burn the midnight oil, just get it done.…There was dead silence.…We thought we had lost our telephone connection…until one of our German colleagues asked,…I'm not sure what oil you mean, is there a specification?…And the Spanish chimed in with, we don't understand…why is there this jumping needed.…
Surely, we had agreed on speaking English,…so all problems were solved, right?…Yeah, right.…In order to help ensure a successful project,…let me share with you some key items to keep an eye on…if you're a native English speaker.…Speed is one of them.…Even when you're communicating with another English speaker,…if you speak too fast, chances are…that they will miss your intended meaning.…Therefore, slow down your speech.…Another consideration is your accent.…
You've probably noticed that my accent is not from the U.S.…
- Recall how agreeing on a common language improves communication between global team members.
- Recognize the importance of a technical language skill level that includes relevant business vocabulary and terms.
- Explore how to correlate successful interactions with trust and respect.
- Identify obstacles to clear global communication including time zones, culture, and physical distance.
- Recall how to implement role clarity so that every team member understands their responsibilities.
- Review how the development of strong unambiguous commitments helps drive accountability.
- Explore how a one-team culture aligns everyone on the global team.
- Recognize the signs of a continuous improvement mindset in your global team.