How would you define simplicity? Is it something that’s easy to understand? Something that’s reduced to the bare essentials? Ask these four questions to determine whether your task or process is in its simplest state.
- How would you define simplicity?…Is it something that's easy to understand?…Something that's reduced to the bare essentials?…To remind us exactly what simplicity is,…my team and I use a funny acronym.…MURA, M-U-R-A.…M is for Minimal,…and refers to the number of steps, features, sign-offs…and other hurdles needed to get something accomplished.…There's nothing extra, but at the same time,…there's enough to get the job done.…Amazon is prime example of minimal.…
From their easy to navigate site to one-click ordering,…shoppers can search for and buy…virtually anything in a matter of seconds.…Now, U is for Understandable.…Understandable things are defined…by clear, straightforward language.…And people who aren't experts on the topic get it.…Case in point, the mortgage paperwork at Citibank.…Before these documents were simplified,…home buyers encountered a run-on sentence…containing 250 words and dozens of semicolons.…
After simplifying it,…it was just 27 words and a single semicolon.…Lone applicants no longer needed to speak legalese…
Lisa begins with a quick diagnostic exercise to identify areas of complexity in your workday. Next, she explains how to get simplification started, like auditing how your team spends time and pinpointing redundancies and time-wasting activities. Finally, Lisa provides actionable steps for simplifying everyday work like email, meetings, business processes, decision-making, and more.
- Identifying unnecessary complexity
- Auditing your workday
- Establishing productive habits
- Simplifying emails and meetings
- Streamlining decision-making