From the course: Time Management Tips
Share email with a team member
- Most of the time, most of us are the only ones using our email inbox. However, there are times when it's a wise strategy to share your email inbox with someone else to distribute the load and be more productive. Some examples include if a team member goes on medical leave and someone else needs to help them with their email while they're gone, or where someone has an assistant, virtual or otherwise, who is trying to lighten the load. First, you'll want to establish one person as the primary email user. In other words, they're ultimately in charge of what gets sent out of the box, and the other person acts as the secondary user. It doesn't matter who you choose for which role so long as there's a hierarchy. Second, you're going to need to set things up technically so that you can both access the email. This may be as simple as sharing a username and password, or it may be more complex where you need to involve your IT department to create a shared account. Once that's established, now we need some rules of the game. How are you to work together with this email inbox? Many of my clients have used a yes, no, maybe tool to establish a way of working together. Think of this as a simple piece of paper with three columns written on it. In the yes column are all the emails that the secondary user can deal with on their own. For example, response to frequently asked questions, sales inquiries, junk email, and so on. List all the different kinds of email that might fit into the yes column. In the no column, these are the ones where you and only you should work on them, things like more complex responses, personal email, or emails from top or best customers that you absolutely need to make sure are done right. Then in the maybe column you list emails that you could discuss together. This could happen on a weekly call where the secondary user asks the primary user whether or not they can handle them or what they should do with them. Then the work flows as follows. The secondary email user regularly logs in to the email and deals with every kind of email that they can fit in the yes column. For every email that is in the no column, they will flag it or mark it in a way that both people have agreed upon. For example, in Gmail, starring the email in yellow communicates to the primary email user, these are your emails to deal with. Then for the maybe emails, flag them in some different way using a different color coding. Then you both know that you can talk about these in a one to one meeting. Or if the primary email user wishes, they can send a note to the secondary email user that they took care of it, or they can instruct, you can take care of it and this is how you do it. This creates a clear pattern of communication that both of you can use to quickly and cleanly conquer that inbox.
Contents
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Power tips for sending email3m 14s
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Reduce interruptions with 1:1 meetings2m 6s
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Positive procrastination3m 15s
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Set voicemail and email expectations3m 25s
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How to deal with feeling overwhelmed4m 32s
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Make the most of an inbox and outbox3m 2s
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Remove the "busy" tag2m 58s
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How to respond to quick questions3m 4s
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Follow through on your commitments2m 57s
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Fight negative procrastination3m 58s
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Ergonomics' impact on productivity2m 55s
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Replace to-do lists with a schedule3m 21s
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Establish boundaries in open workspaces3m 9s
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Manage digital interruptions4m 19s
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Find your productivity rhythm2m 56s
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Craft a visually productive workspace3m 16s
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Use background tasking to get more done2m 51s
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Make the most of meetings2m 52s
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Participate wisely in social media3m 23s
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Follow up on delegated items2m 58s
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Overcome opportunity addiction2m 51s
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Make sound your productivity ally3m 12s
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Embrace the power of doing nothing3m 3s
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Implement a closed door, open calendar policy3m 26s
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Become tech savvy4m 33s
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The two most important hours of your day2m 40s
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Make investments to gain time2m 40s
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Maximize your energy each day2m 5s
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Focus on the person2m 37s
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Use your email archive effectively1m 52s
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How snacks and scents affect productivity2m 14s
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Stay engaged in video meetings2m 49s
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Embrace harmless distractions2m 12s
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Find focus in an interruption-heavy environment2m 19s
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How to check email and still stay focused3m 53s
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Manage time before and after vacations2m 35s
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Handling tasks that take too long2m 33s
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Using quarterly planning for maximum benefit2m 28s
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Clearing your mind with note-taking apps2m 35s
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Overcoming analysis paralysis2m 41s
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Protecting your processing time3m 18s
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Time management for moms and dads3m 58s
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Efficiently setting appointments with others2m 58s
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Creating your digital-free zone2m 29s
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Prioritizing your work to free up time3m 3s
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Understanding virtual assistants2m 51s
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Regaining focus with reminders2m 26s
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Getting the most from learning opportunities2m 18s
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Power tips for frequent travelers3m 32s
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Staying engaged in conference calls2m 40s
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Building transition time into your day2m 7s
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Increasing follow-through by making yourself accountable2m 57s
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Time management for students2m 59s
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Handling the inefficiency of others2m 29s
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Time management for managers and leaders2m 34s
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Making the most of extra time1m 59s
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When work and personal matters collide2m 29s
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Time management for assistants and gatekeepers2m 43s
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Avoiding less valuable activities2m 45s
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Ending meetings with action1m 44s
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Establishing a productive daily routine2m 26s
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Time management for working in teams2m 32s
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Setting achievable expectations2m 31s
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Tips for bill-by-the-hour professionals2m 4s
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Helping others improve their time management2m 4s
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Make the most of your commute4m 5s
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How to handle interruptive ideas2m 59s
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Dealing with overlapping responsibilities3m 18s
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Stop coworkers from encroaching on personal time4m 4s
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Organizing and using stacking trays3m 26s
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How to avoid unnecessary meetings4m 43s
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How to deal with a reading pile3m 17s
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Handling unexpectedly long tasks3m 13s
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Processing long projects with many steps4m 21s
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Connecting personal values to productivity4m 28s
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Building a not-to-do list2m 46s
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Putting news in its proper place4m 49s
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Making peace with the truth of time4m 5s
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Avoiding the crowd mindset2m 58s
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Placing a value on your time3m 30s
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Celebrating success for improvement3m 20s
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Exploring the weekly planning session4m 8s
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Coordinating family schedules3m 24s
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Tracking your daily activity4m 3s
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How to schedule a meeting3m 35s
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Prioritizing learning opportunities3m 7s
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Finding your optimal break cycle3m 57s
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How to develop flexibility4m 19s
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The trouble with texting3m 48s
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Yearly planning to support goals3m 52s
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Create a perhaps list4m 58s
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How to deal with incomplete tasks4m 45s
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Reduce attention switches4m 46s
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When to fix, and when not to fix, a problem3m 10s
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Make time to build relationships3m 10s
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How to take notes productively3m 39s
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Time management fundamentals at home5m 10s
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How to cultivate more patience5m
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Adapt your favorite app4m 33s
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Make time to get more time3m 49s
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Read vs. unread email3m 52s
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Use typing shortcuts to save time3m 36s
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Work across multiple time zones3m 36s
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Make time to have fun3m 57s
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Set boundaries with your smartphone4m 48s
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Make phone calls more productive4m 36s
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Prepare your schedule for emergencies4m 47s
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Tips for the paperless office3m 45s
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Create a nightly ritual for sleep4m 25s
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Create a morning ritual3m 23s
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Help others keep appointments with you2m 37s
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Get your time management back on track2m 51s
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Meetings and conversations that run long2m 44s
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When to create new homes3m 26s
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Negotiate deadlines with coworkers3m 51s
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Take responsibility for finding answers3m 47s
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Stop perfectionism from hurting productivity3m 6s
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What to do with business cards3m 10s
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Manage the rate of communication3m 51s
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Share email with a team member3m 33s
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When and how to use video in email2m 51s
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How to reduce spam3m 48s
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Why repetition saves time2m 48s
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How to be prepared for anything2m 32s
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How to shake off negative experiences3m 37s
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When someone doesn't respond to your email3m 7s
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What to do when appointments are cancelled3m 23s
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How to leave an effective voicemail message3m 1s
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Gambling with time for profit and fun2m 51s
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When others fail to keep their commitments3m 21s
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How being kind improves productivity2m 49s
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What to do about unsolicited phone calls3m 11s
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What to do when someone is multitasking on you3m 13s
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How to deal with feeling overwhelmed1m 59s
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What to do when major life events occur1m 51s
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Productive passwords2m 3s
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Productive web browser tips1m 51s
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Using reply to all and carbon copy1m 30s
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Writing a productive email1m 55s
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What to do before sending an email1m 51s
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Understanding why you procrastinate2m 10s
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Use your calendar to stop procrastination2m
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Use positive procrastination2m 8s
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(Locked)
Commit to your calendar1m 54s
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What to say instead of ASAP1m 46s
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Set voicemail expectations1m 43s
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Set email expectations1m 46s
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How to use an inbox1m 41s
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How to use an outbox1m 53s
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Dealing with distracting coworkers2m 6s
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How to stop ignoring recurring reminder2m 1s
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