Reading body language

- Have you ever heard someone speak…and their words don't seem to match their body language?…For example, your boss telling you "my door's always open",…but saying it while her arms are crossed.…It sends a mixed message and you're more likely…to believe her body language rather than her words.…Being aware of what your physical expressions are saying…is essential for good communication in relationships.…So, in this video, we'll discuss…the meanings of your body language…so you can make sure your words…and your body are sending the same message.…

Now, certain body language means…the same to pretty much everyone.…For example, smiling and frowning.…But some body language is specific…to a culture or ethnic group.…We'll be discussing the interpretations of body language…common to the United States.…Your body is speaking all the time.…In most general business situations,…you want to appear relaxed, confident, and approachable.…Let's start with your arms.…Are they crossed?…If so, you're most likely giving the impression…