From the course: Time Management for Managers
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Focus on humans
- In my book, The Myth of Multitasking, I talk about the three negative effects that happen when we attempt to multitask in our work. Things take longer, we make more mistakes, and we increase our stress levels. However, there is also a fourth effect that occurs when we attempt to multitask on a human being. To illustrate this effect, I recommend you do this activity in an upcoming meeting with your team. Have people pair up. One person will talk to the other person for 30 seconds about a hobby or something that they enjoy. Then, switch roles, but this time, for the person who's listening, have them multitask on the other person, so they're playing with their phone, or they're shuffling their papers while the other person is talking to them about something that they like. At the end of that activity ask those who were just speaking to describe in one word, how did that make you feel to be multitasked upon? When I do this in my seminars around the world, the one word I hear…
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