From the course: Leadership Insights from Dan Rockwell

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On trust

On trust

In regards to trust and getting people to trust you. >> Mm-hm. >> What if you have information, as a leader, that you can't share at this moment, you know? It's, maybe it's legal, it's confidential, it's going to affect a lot of people. How do you maintain trust when, at some point, you have to reveal that information, you know? And you know it's going to disappoint people. >> Uh-huh. >> Or affect their lives. >> Having confidential information is never a reason to lie to anybody. >> Hm. >> So, if you do have it and it happens. It might be HIPAA, right? It might be other government regulations, it might be a buy-out, and it's a public company and, you know, you can't let this out. there are lots of reasons why people can't know everything. But first of all, build a foundation where you do say everything you can say. There has to be this relationship with employees or followers that they know that you're being upfront and you're not massaging the message. You're, you're telling the…

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