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A structured approach to customer advocacy

A structured approach to customer advocacy: Customer Advocacy
A structured approach to customer advocacy: Customer Advocacy

Learn about a proven model for an effective customer advocacy initiative that includes key steps: know your customers, create the means to act, take action, assess results, and cultivate and connect with customers who are brand advocates and promoters.

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Skill Level Intermediate
1h 9m
Duration
19,673
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Skills covered in this course
Business Business Skills

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