Join Christopher Matthew Spencer for an in-depth discussion in this video A sample face-to-face sales exchange for consumer sales, part of Sales Skills Fundamentals.
We've discussed the building blocks of face-to-face sales, which include…prospecting, introduction, determining the needs of your buyer, discussing the…value proposition, a proposal, and then the close.…Make sure that what you're offering is affordable to your buyer.…I am going to work with my good friend Lance to demonstrate my take on a…face-to-face business to consumer experience.…We'll pretend that I work for an electronics store and he's coming in to buy a cell phone.…In this case I'll be skipping the prospecting phase because the consumer is…already walking into the store ready to buy something.…
This is completely unscripted. I have no idea what Lance is going to say, and…I'm fully prepared for anything at this point. Let's see how it goes.…Come on up here Lance.…(Lance: Hi, how you are doing?) I'm good. Hi, how are you doing?…(Lance: Good, thank you.) My name is Christopher, how can I help you?…(Lance: I'm interested in purchasing a new phone. My phone is a little outdated, and I'd…like to check out some of smart phones that are available.)…
AuthorChristopher Matthew Spencer
This course also covers the basics of connecting with prospective clients, making convincing presentations, understanding and maximizing the sales cycle, measuring sales abilities, and practicing sales skills in role-playing scenarios.
- Becoming acclimated to selling
- Understanding common sales terminology
- Honing communication skills
- Conveying passion and thoughts
- Listening actively
- Winning the confidence of others
- Asking for referrals
- Making cold calls
- Setting realistic sales targets and achieving them
- Keeping good sales records
Skill Level Appropriate for all
1. Onboarding in Your First Sales Job
2. Communication Skills in Sales
3. Prospecting and Qualifying
4. Completing the Sales Cycle
5. Measuring and Assessing Your Progress
Acting on your metrics2m 15s
6. Let's Practice
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