Join Christopher Matthew Spencer for an in-depth discussion in this video A sample face-to-face sales exchange for business sales, part of Sales Skills Fundamentals.
So we've seen how business-to- consumer transactions occur.…I'd like to walk you through an example of a business-to-business transaction.…We're going to bring back Lance to demonstrate again, and we'll pretend that I…work for Green Janitorial Service, and I'm going door to door to businesses.…This is still completely unscripted, so I really don't know what's going to happen.…Let's see how it goes. Come on up here Lance.…(Lance: Hi.) Hi, my name is Christopher Mathew, how are you?…(Lance: Good, thank you. I am Lance.)…Hi, Lance. I work for Really Green Janitorial Service, and we work in this…building already, and my brother and I go around, and we clean the offices…here, are you currently using a janitorial service?…(Lance: No, actually, I only have 12 employees, so I just have my staff do it every night.)…Oh, very good, Lance.…
Well, you know I think that sounds great, but I also feel that we might be able…to help you, because you know people generally like to go home at the end of a…long day, they've worked hard, and you know cleaning may not be in everybody's…
AuthorChristopher Matthew Spencer
This course also covers the basics of connecting with prospective clients, making convincing presentations, understanding and maximizing the sales cycle, measuring sales abilities, and practicing sales skills in role-playing scenarios.
- Becoming acclimated to selling
- Understanding common sales terminology
- Honing communication skills
- Conveying passion and thoughts
- Listening actively
- Winning the confidence of others
- Asking for referrals
- Making cold calls
- Setting realistic sales targets and achieving them
- Keeping good sales records
Skill Level Appropriate for all
1. Onboarding in Your First Sales Job
2. Communication Skills in Sales
3. Prospecting and Qualifying
4. Completing the Sales Cycle
5. Measuring and Assessing Your Progress
Acting on your metrics2m 15s
6. Let's Practice
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