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The power of role-playing

The power of role-playing: Retail Sales Management
The power of role-playing: Retail Sales Management

In this video, learn about the long lost art of role-playing and how it applies to retail sales management. A good manager uses role-playing as one of the key tools in their arsenal to improve their staff and to deliver a better customer experience. In this video, learn how to do that.

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Skill Level Intermediate
28m 30s
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Skills covered in this course
Business Management

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