Join Haydn Thomas for an in-depth discussion in this video On the introverted business analyst, part of Insights from a Business Analyst.
Business analysts in general are introverted. The reason behind that is we spend a lot of time focusing on detail and information and how it all fits together. So they're constantly having to be spending a lot time in their head. The thing though, as the business analyst, is you spend a lot of time communicating. So this is where you need to be making sure that if you have a tendency to be more of an introvert rather than an extrovert, is to understand that people are using you as a conduit to be able to get information out of their head, and into the people who are going to deliver it.
Not everyone has a bubbling, strong personality. The thing is though, is that most project managers are rather headstrong. Why? Because they have to deliver on time, on budget and really focus on achieving that. And as a business analyst, we're not wanting to be rushed. We're wanting to make sure that we do a great job. Get the right information so that we can make more informed decisions to achieve better outcomes and results for the organization. So, being an introvert isn't necessarily a problem when you're trying to get into the details. But when you're actually having to talk with stakeholders, you're going to have to build relationships and build trust.
And that takes time. So one of the things I really encourage for any business analyst, is to put a smile on your face, go and talk to people and use questions as your suit of armor. When you ask questions, people provide information. In other words, you're prompting them to ask the questions. Others are going to provide you with the information. And as we know, what we do, is we gather that information, turn them into requirements. And then we can use that information. And then go into the level of detail that most of us are happy to do to then move forward.