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The importance of relationships in negotiations

The importance of relationships in negotiations: Persuasive Selling
The importance of relationships in negotiations: Persuasive Selling

Studies show that people who like each other have a better opportunity to reach an agreement than those who don't get to know each other. Psychology clearly shows that conceding after hearing "No" increases the likelihood of hearing "Yes," instead of leaving the situation only to come back later with a new offer.

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Skill Level Intermediate
1h 1m
Duration
145,971
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Skills covered in this course
Business Business Skills Communication

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