Skip navigation

On September 14th, 2017, we published revised versions of our Privacy Policy, Terms of Service and Website Use Policy and published a Cookie Policy. Your continued use of means you agree to these revised documents, so please take a few minutes to read and understand them.

The importance of professional empathy

The importance of professional empathy: Communicating with Empathy
The importance of professional empathy: Communicating with Empathy

Empathy at work is crucial to company-wide success. When coworkers feel comfortable and confident speaking openly to one another, employees feel like they matter. They also feel safe; if and when they make a mistake, they know their empathetic coworkers won't place blame but will try to help. When empathy is the cornerstone of company communication, the quality of work in the office is higher.

Resume Transcript Auto-Scroll
Skill Level Beginner
1h 14m
Show More Show Less
Skills covered in this course
Business Communication

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now