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The importance of professional empathy

The importance of professional empathy: Communicating with Empathy
The importance of professional empathy: Communicating with Empathy

Empathy at work is crucial to company-wide success. When coworkers feel comfortable and confident speaking openly to one another, employees feel like they matter. They also feel safe; if and when they make a mistake, they know their empathetic coworkers won't place blame but will try to help. When empathy is the cornerstone of company communication, the quality of work in the office is higher.

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Skill Level Beginner
1h 14m
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Skills covered in this course
Business Communication

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