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The importance of effective service strategy

The importance of effective service strategy: Customer Service Strategy
The importance of effective service strategy: Customer Service Strategy

Learn how strategic planning enables the organization to deliver effective service, boost customer loyalty, and drive innovation and change. Identify the costs and dangers of not having an effective customer service strategy.

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Skill Level Intermediate
50m 50s
Duration
69,594
Views
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Skills covered in this course
Business Business Skills Marketing

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