How is content delivered to learnings? Providing multiple pathways to learning content increases access and overall engagement.
- An important component of any vibrant learning culture is its accessibility. This is known as on-demand learning, meaning that people can engage in learning when and where they need it. Now, obviously not every experience can be available in every moment, but you definitely want to have a large plethora of on-demand options, which means you're leveraging online technology to give employees 24/7 access. Let me say a word about mobile access options. There's a big push happening by both employees and vendors for everything to be mobile, meaning that it's accessible from your smartphone.
But there's a difference between a website or online service that can be viewed on a smartphone and something that is written as an app to be run on a smartphone. The truth is that some vendors are getting this right and some are not. So, just be sure you ask a lot of questions when considering learning delivery options and see a lot of demos using laptops, tablets, and different types of phones. I also encourage you to involve your IT department early as they can help you assess the marketing promises from the reality of delivery.
You don't want to have an important part of your learning strategy and culture undermined by a botched rollout. Our goal is to enable just-in-time learning, meaning that when an employee has a need, like using a database or having a difficult conversation, they can get that information just-in-time to resolve the challenge they're having. I love in-person and instructor-led courses and they're absolutely an essential part of your learning culture, but if you only offer those, then your workforce is hobbled by the schedule of when the next one is offered.
So, you want to create a combo platter of options for each of the key skills and topics that your organization needs. This means you're using a blended learning approach where information, instruction, and inspiration can be found in different offerings that blend together to make a valuable learning path. Finally, let's check out the power of the flipped classroom. It's absolutely my favorite tool for getting the most bang from both your learning budget, as well as your instructor's time and your employee's time. It's a triple win, so to speak.
Let's consider those same examples of using a database or having a difficult conversation, both things that are pretty typical in today's workplaces. You could purchase this platform, for example, and make courses on both topics available to your employees 24/7. That way, they are never stuck. You can also offer in-person or instructor-led classes on those topics that are geared to your organization and its culture. But the flipped classroom means you combine them. I do this all the time and I love it. I will assign an on-demand course as the pre-learning for the in-person course.
This allows learners to get a working knowledge of the content at their own pace in a way that fits their schedule. Then, when we meet, I can take those learners to a deeper level of understanding that's specific to the context and culture of the organization and their department. Most importantly, I can ensure that they're spending more time on hands-on practice, building those correct habits that drive real behavior change. The flipped classroom makes the most of our time together, which employees and their managers really appreciate. And, as an instructor, I love that my time is freed up from teaching the basics to instead focusing on the deeper and more meaningful parts of their skill development.
Give it a try in your organization. I'm confident you'll be pleased with the results. As you can see, blending on-demand with in-person options will give you much more flexibility in meeting the needs of your organization and will also honor your learners by giving them a much wider range of access to your culture of learning.
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- Establishing a growth mindset
- Integrating learning into your organization
- Empowering through knowledge sharing
- Overcoming obstacles
- Addressing opportunities
- Measuring success