This video highlights the costs of workplace bullying in order to make the business case for putting a stop to it.
- Understanding the actual cost of workplace bullying…can be difficult,…because there are so many factors involved,…including how many employees you have,…how long the bullying has been going on,…and how deeply employees are affected by it.…A few researchers have done their best…to offer up some numbers to help us out.…The first ever researcher to look at abusive behaviors…at work was Hines Layman from Sweden.…In 1990, he published an article that estimated…one target of bullying would cost the organization…at least $100,000 per year.…More recently, two researchers,…by the name of Charlotte Rayner,…and Laura Leigh Kieschly estimated…that in an organization of 1,000 people,…one bully would likely cost up to one million dollars.…
While these numbers are helpful,…it's better to look at the cost…within your own organization,…so let's breakdown the four ways…that bullies damage your business.…First, bullying is distracting,…and a result,…work performance suffers.…People are spending time venting about their interactions…
She defines the key differences between conflict, harassment, and bullying, and helps you assess the prevalence of bullying in your organization. You'll learn the importance of stepping in to stop it, and coaching those identified as bullies. Catherine also highlights the role leadership plays in exemplifying the right behavior and being transparent about supporting a healthy workplace. To create a positive workplace that's free from bullying, she suggests a healthy workplace corporate policy, tying positive behavior to corporate values, ongoing training, and the use of performance management.
- Differentiate between bullying, conflict, and a tough boss.
- Describe a prevalence assessment.
- Explain why it’s okay to step in when you witness bullying.
- Recognize how a social vision guides cultural change in the workplace.
- Summarize what a training program to combat workplace bullying should look like.