From the course: Critical Roles Consultants Play (and the Skills You Need to Fill Them)
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The consultant's job
From the course: Critical Roles Consultants Play (and the Skills You Need to Fill Them)
The consultant's job
- It's a bird, no, it's a plane, no! It's a consultant, okay. Maybe we aren't exactly Superman, but good consultants do perform heroic deeds, and you could be that heroic consultant if you understand your job. There are four primary considerations to fulfilling your job as a consultant. The first is your contract. Your contract should define what your responsibilities will be, what responsibilities your client will fulfill, the deliverables you'll produce, and how you'll be supervised. However, due to your client's lack of expertise, your contract may not be complete. Good consultants examine their contract closely and create a summary, which outlines the four contract components, and fill in the blanks with recommendations if pieces are missing or are unclear. After obtaining an agreement on your contract, you need to determine your customer's needs. Sometimes, a client will define their issue in terms of what they believe is the solution, but that's not always correct. While the…
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