Write with a conversational style

- All business writing should be…professional and formal, correct?…If you said yes, you scored 50%.…Professional, yes; formal, no.…Let's define those two terms first.…Professional: professional writing is a type…of written communication used in the workplace,…or, writing that people do in companies…and organizations using an appropriate…standard and style.…It uses clear language to give information…to its intended audience in an easy-to-understand way.…

Now, formal writing: formal writing style is more complex.…Usually longer sentences and paragraphs are used…without any first or second person pronouns;…no contractions, slang, or cliches.…Those may be over-simplified definitions,…but the point is that most business writing…should have a conversational style.…Occasionally, the formal business or technical report…is prepared, but on a day-to-day basis,…informal writing is the norm.…Plain English requires that you…choose the correct level of formality.…

Do consider your relationship with your reader…and the purpose of your communication…