From the course: Writing in Plain English (2016)
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Write with a conversational style
From the course: Writing in Plain English (2016)
Write with a conversational style
- All business writing should be professional and formal, correct? If you said yes, you scored 50%. Professional, yes; formal, no. Let's define those two terms first. Professional: professional writing is a type of written communication used in the workplace, or, writing that people do in companies and organizations using an appropriate standard and style. It uses clear language to give information to its intended audience in an easy-to-understand way. Now, formal writing: formal writing style is more complex. Usually longer sentences and paragraphs are used without any first or second person pronouns; no contractions, slang, or cliches. Those may be over-simplified definitions, but the point is that most business writing should have a conversational style. Occasionally, the formal business or technical report is prepared, but on a day-to-day basis, informal writing is the norm. Plain English requires that you choose the correct level of formality. Do consider your relationship with…
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