Join Carol Kinsey Goman for an in-depth discussion in this video Wrapping up, part of Body Language for Leaders.
- Being a great communicator isn't just about saying the right words. Remember you're always communicating over two channels, verbal and nonverbal, resulting in two distinct conversations going on at the same time. As you become more aware of your body language, and you begin to apply some of the tips that I've shared with you, you'll gain the nonverbal advantage in dealing with your clients and co-workers. Much has been written about body language, from research studies to books and organizations that help you master these principles.
If you'd like to learn more, here are a few resources I'd recommend. Be sure to search for Paul Ekman. He's one of the early and most respected researchers of body language, and he has a website that offers many great resources. Honest Signals by Alex Pentland of MIT Media Labs is an interesting book that uses science to validate the impact of nonverbal communication. I've also written a few books on body language. The Silent Language of Leaders is a great reference for this course.
I've also written The Nonverbal Advantage and The Truth about Lies in the Workplace. I'd like to encourage you to visit my website CarolKinseyGoman.com One final resource I'd recommend is Amy Cuddy's TED Talk on Power Poses, which helps reinforce some of the concepts I've covered in this course. The amazing thing about body language is that sometimes the smallest change can have a powerful impact. So go ahead, start small if you want.
Uncrossing your arms in a meeting instantly makes you appear more open and collaborative. Orienting your entire body toward whomever is speaking makes that person feel accepted and heard. And striking a two-minute power pose before an important meeting makes you look and feel more confident. The goal is to create good body language habits so that you automatically and authentically communicate exactly what you mean.