Join Britt Andreatta for an in-depth discussion in this video Working with your triggers, part of Leading with Emotional Intelligence.
A big part of emotional self control is working with your triggers.…A trigger is the same thing as your "hot button." You usually discover one…once it's been pushed, and all of a sudden you're having a strong emotional reaction.…The key here is that your emotion…is bigger than the situation probably warrants.…If someone just stole your car, then it's…very appropriate to have a strong emotion of anger.…But if you're having that same reaction in a staff meeting, it's probably a trigger.…The following are clues that you may be triggered.…You feel righteous, angry, defensive, scared, anxious, you're judging…or blaming another, or you're being self-critical and beating yourself up.…
Another clue is that you're experiencing the fight…or flight response in a non-life threatening situation.…In other words, your amygdala has been hijacked.…The fight response…is where we turn toward the threat and use aggression to protect ourselves.…We can use physical, verbal or…even non-verbal behaviors to attack another person.…
Learn what emotional intelligence is and how it factors in at work and discover concrete techniques for raising your own emotional quotient (EQ). This includes perceiving yourself accurately, exercising emotional self-control, practicing resilience, and developing empathy. Then turn those lessons around to build your awareness of others and learn to inspire helpful communication and manage conflict.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- What is emotional intelligence?
- Cultivating emotional intelligence
- Exercising emotional self-control
- Working with your triggers
- Getting to know others
- Maximizing team performance
- Building influence<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.