Logistics and atmosphere matter when it comes to having challenging conversations. Learn the key points of establishing who should be attending the conversation; what the time boundaries should be; the meeting location; and the specific topics to be covered.
- Ever been to the principal's office?…If not, lucky you.…For the rest of you, you may be experiencing flashbacks.…Personally I've never been…but I have walked into a waiting room…with a row of students nervously anticipating their turn.…That fearful atmosphere is what many employees experience…for a disciplinary event and it's not the kind…of atmosphere we would want to promote…as HR business partners.…What we really want is to set the stage…for a productive, respectful adult conversation…that leads to a better outcome beyond exercising discipline.…
So, think back to my principal's office example.…The stage is set to create tension, anxiety, and fear…and there you are waiting near the secretary…for the principal to open his door.…I can just hear it now.…Joann, Principal Foley will see you now.…You can avoid that by taking…into consideration the atmosphere and logistics.…So let's consider four important areas…related to logistics and atmosphere.…They are time, location, and positioning.…
When setting up the meeting, make sure…
Released
10/9/2017- Leveraging your employee handbook and other documentation
- Training
- Managing assumptions and bias
- Establishing a reliable process
- Reevaluating the HR role
- Creating partnerships
- Preparing to coach
- Conducting coaching conversations
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Video: Why logistics matter