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When and why to invest in a service orientation

When and why to invest in a service orientation: Sales: Develop a Service Orientation
When and why to invest in a service orientation: Sales: Develop a Service Orientation

Everything is on a continuum. Some organizations are so focused on taking care of the customer that they lose money—forever. In this movie, learn how to be sure service orientation is driving profitability, and how to recognize when having a service orientation isn't worth it.

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Skill Level Intermediate
1h 10m
Duration
5,463
Views
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Skills covered in this course
Business Business Skills

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