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When to say no to customers

When to say no to customers: Customer Service in the Field
When to say no to customers: Customer Service in the Field

What to do when the customer asks for you? In this video, learn ways to say no to requests that increase the scope of the work—without upsetting the customer.

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Skill Level Intermediate
31m 57s
Duration
3,072
Views
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Skills covered in this course
Business Business Skills

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