Skip navigation

On September 14th, 2017, we published revised versions of our Privacy Policy, Terms of Service and Website Use Policy and published a Cookie Policy. Your continued use of Lynda.com means you agree to these revised documents, so please take a few minutes to read and understand them.

When to move to a private channel

When to move to a private channel: Customer Service: Writing for Social Media
When to move to a private channel: Customer Service: Writing for Social Media

In this video, learn why the skill of moving customers to a private channel is essential to social customer care. Learn ways to motivate customers to connect privately, and see this shift to a private channel from the customer's point of view while learni

Resume Transcript Auto-Scroll
Skill Level Beginner
1h 2m
Duration
6,419
Views
Show More Show Less
Skills covered in this course
Business Business Skills

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now