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When meeting needs means missing revenue goals

When meeting needs means missing revenue goals: Sales: Develop a Service Orientation
When meeting needs means missing revenue goals: Sales: Develop a Service Orientation

Some organizations are so focused on taking care of the customer that they lose money—forever. In this movie, learn how to be sure service orientation is driving profitability, and how to recognize when having a service orientation is not worth it.

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Skill Level Intermediate
1h 10m
Duration
5,463
Views
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Skills covered in this course
Business Business Skills

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