Skip navigation

When and how to apologize

When and how to apologize: Writing Customer Service Emails
When and how to apologize: Writing Customer Service Emails

Sometimes our companies make mistakes. In this video, learn how and when to apologize to your customers, and the different types of apologies for different situations.

Resume Transcript Auto-Scroll
Skill Level Beginner
1h 6m
Duration
282,392
Views
Show More Show Less
Skills covered in this course
Business Email Writing

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of Lynda.com courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month