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When and how to apologize

When and how to apologize: Writing Customer Service Emails
When and how to apologize: Writing Customer Service Emails

Sometimes our companies make mistakes. In this video, learn how and when to apologize to your customers, and the different types of apologies for different situations.

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Skill Level Beginner
1h 6m
Duration
196,206
Views
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Skills covered in this course
Business Email Writing

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