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What's your service design GPA?

What's your service design GPA?: Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience
What's your service design GPA?: Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience

In this video, Tom and Patricia show you how to use a service design report card for yourself and competitors.

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Skill Level Beginner
31m 20s
Duration
9,901
Views
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Skills covered in this course
Business Business Skills

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