Skip navigation

What's your service design GPA?

What's your service design GPA?: Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience
What's your service design GPA?: Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience

In this video, Tom and Patricia show you how to use a service design report card for yourself and competitors.

Resume Transcript Auto-Scroll
Skill Level Beginner
31m 20s
Duration
8,540
Views
Show More Show Less
Skills covered in this course
Business Business Skills

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now