From the course: Human Resources: Job Structure and Design
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What is job design?
From the course: Human Resources: Job Structure and Design
What is job design?
- Think about the last time you were in a fast food restaurant. You walked in and ordered your food from the cashier. The cashier notified the cooks of your order via a computer system. One cook scooped your fries and made your shake, while another made your hamburger. Meanwhile, someone else was out around the tables picking up trays and sweeping trash. This is job design at work. If tasks weren't grouped together properly, the janitor might be making your burger, yuck. Simply put, job design is the process of determining all the tasks associated with a job. You'll look at when, how, and in what order the tasks are to be done, and the skill set needed to perform them. But job design is also about adapting to employee and business needs. For instance, let's say you realized that one of your managers, Beth, has a hard time driving performance. She's often so focused on the day-to-day task of bookkeeping that she doesn't have time to effectively manager her team. And as a result, she's…
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