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Welcome: Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience
Welcome: Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience

Join thought leaders Thomas Stewart and Patricia O'Connell as they share their novel approach to service design, and explain why providing a great customer experience must be a strategic choice that's woven into the fabric of your business—not slapped on at the end.

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Skill Level Beginner
31m 20s
Duration
7,530
Views
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Skills covered in this course
Business Business Skills

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