Skip navigation

On September 14th, 2017, we published revised versions of our Privacy Policy, Terms of Service and Website Use Policy and published a Cookie Policy. Your continued use of Lynda.com means you agree to these revised documents, so please take a few minutes to read and understand them.

Welcome: Managing Customer Expectations for Frontline Employees
Welcome: Managing Customer Expectations for Frontline Employees

Learn how to manage customer expectations so customers leave satisfied and keep coming back.

Resume Transcript Auto-Scroll
Skill Level Appropriate for all
22m 39s
Duration
77,316
Views
Show More Show Less
Skills covered in this course
Business Business Skills Communication

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now