Become a better manager or leader by honing your communication skills in this series with communication experts Tatiana Kolovou and Brenda Bailey-Hughes.
- Hello, and welcome to Communication Tips. I'm Brenda Bailey-Hughes. - And I am Tatiana Kolovou. We teach business communication skills to University students and business professionals all over the world. - In this series we'll be bringing you a new communication tip every week that you can use in the workplace or even at home. We'll focus on topics like: My Favorite, How to Stop an Interrupter... - And My Favorite Dealing with Gossip. We hope you'll learn a lot and enjoy.
Tatiana Kolovou
Brenda Bailey-Hughes
Updated
1/21/2016Released
1/24/2015- Understanding introversion and extroversion
- Persuading people
- Negotiating your needs
- Making small talk
- Saying no
- And more…
Skill Level Intermediate
Duration
Views
Q: Why can't I earn a Certificate of Completion for this course?
A: We publish a new tutorial or tutorials for this course on a regular basis. We are unable to offer a Certificate of Completion because it is an ever-evolving course that is not designed to be completed. Check back often for new movies.
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Welcome
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Communication Tips
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Building rapport3m 22s
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Having empathy3m 44s
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Persuading people4m 3s
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Tactful bragging4m 29s
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Negotiating your needs5m 44s
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Communicating assertively5m 12s
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Building authenticity7m 18s
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Telling stories4m 8s
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Making your message stick3m 56s
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Using influence4m 7s
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Making a request3m 57s
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Making small talk3m 54s
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Dealing with interrupters2m 56s
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Saying no2m 43s
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Speaking on no notice2m 43s
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Asking at work3m 41s
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Building consensus3m 3s
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Redirecting gossip3m 40s
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Exploring team roles3m 46s
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Communicating with Gen Y6m 54s
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Preparing for interview4m 25s
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Finding your best voice7m 45s
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Communicating remotely4m 26s
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Asking great questions3m 17s
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The Power of Pause5m 27s
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Team charters4m 41s
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Communicating with accuracy4m 38s
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Making a recommendation4m 20s
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Working with a bully5m 39s
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Making introductions5m 24s
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Giving feedback3m 56s
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Managing older employees3m 43s
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Orienting new employees4m 37s
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The things your things say3m 59s
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Communicating credibility3m 17s
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Communicating change3m 35s
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Video: Welcome to the series